– present Healthy Paws Pet Insurance, Bellevue, Washington
Developed consumer-facing website and mobile website using ASP.NET MVC platform
Managed project delivery utilizing agile development methodology
Developed backend solutions utilizing SQL Server and MySQL
Performed insurance loss-ratio data analysis
Maintained CRM with hosted business solutions (Salesforce, Exact Target)
Software Design Engineer
10/2007- 11/2012 Expedia, Bellevue, Washington
Utilized CA Clarity, Oracle, SQL Server, SSIS, SSAS, and SSRS to create ETLs, DTS packages, and reports for data analytics of enterprise resource planning data.
Led creation of an external facing vendor on-boarding system, requiring utilization of secure transmission, encrypted storage of sensitive information, and cross-team collaboration between Finance, Security, and Operations.
Managed support, upgrades, communication, and availability for Confluence enterprise knowledge base software.
Implemented Omniture site analytics, web controls, and dashboards for SharePoint intranet site.
Customized and maintained enterprise resource planning software, CA Clarity.
Developed automated processes that saved Portfolio Management Team 80 hrs of work per week.
Adopted and utilized Agile Development and SCRUM practices.
Utilized C#, SQL Server, ASP, ASP.NET, ADO.NET, .NET Framework to create and maintain enterprise applications and services.
Software Development Engineer
2/2001 – 8/2006 Microsoft, Redmond, Washington
Developed software solutions for a world class hosting organization utilizing best practices. Handled problems that arose with application environment, including Windows Server, SQL Server, and IIS.
Designed and implemented databases, stored procedures, and triggers using SQL Server. Also troubleshooted and tuned databases for best performance.
Utilized C#, C++, ASP, ASP.NET, .NET Framework to create and maintain web applications and services for operations excellence
Web Development Engineer
10/2000 – 2/2001 Microsoft, Redmond, Washington
Designed Server Monitoring system using ASP, ADO, and SQL Server
Developed Web based interfaces utilizing ASP, XML, VBScript, and JScript
Used WMI to extrapolate server information for monitoring and metrics
Web Development Engineer
6/2000 – 10/2000 Volt, Redmond, Washington
Contracted at Microsoft to create the Office 10 beta user site
Developed a web based prop authorization tool utilizing ASP, ActiveX controls, JScript, SQL, and remote scripting
Graphic Illustrator
7/1998 – 6/2000 University of Washington, Seattle, Washington
Used VB to automatically create a library of web pages from an Access database for use in a CD-Rom based project.
Used GIS software, Adobe Photoshop, and picture morphing software to map research data to a standardized brain template.
Maintained research center website using DHTML, Javascript, Perl CGI, and ASP.
Skills
Access ActiveX ASP ASP.NET C# C++ DHTML Javascript/VBScript T-SQL VB/VBA Windows Server IIS XML Perl SQL Server 2000/2005 SQL Server Agent SSIS SSAS Mandarin Chinese
