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RESUME

Work Experience

Senior Software Development Engineer

– present  Healthy Paws Pet Insurance, Bellevue, Washington

  • Developed consumer-facing website and mobile website using ASP.NET MVC platform
  • Managed project delivery utilizing agile development methodology
  • Developed backend solutions utilizing SQL Server and MySQL
  • Performed insurance loss-ratio data analysis
  • Maintained CRM with hosted business solutions (Salesforce, Exact Target)

Software Design Engineer

10/2007- 11/2012  Expedia, Bellevue, Washington

  • Utilized CA Clarity, Oracle, SQL Server, SSIS, SSAS, and SSRS to create ETLs, DTS packages, and reports for data analytics of enterprise resource planning data.
  • Led creation of an external facing vendor on-boarding system, requiring utilization of secure transmission, encrypted storage of sensitive information, and cross-team collaboration between Finance, Security, and Operations.
  • Managed support, upgrades, communication, and availability for Confluence enterprise knowledge base software.
  • Implemented Omniture site analytics, web controls, and dashboards for SharePoint intranet site.
  • Customized and maintained enterprise resource planning software, CA Clarity.
  • Developed automated processes that saved Portfolio Management Team 80 hrs of work per week.
  • Adopted and utilized Agile Development and SCRUM practices.
  • Utilized C#, SQL Server, ASP, ASP.NET, ADO.NET, .NET Framework to create and maintain enterprise applications and services.

Software Development Engineer

2/2001 – 8/2006  Microsoft, Redmond, Washington

  • Developed software solutions for a world class hosting organization utilizing best practices.  Handled problems that arose with application environment, including Windows Server, SQL Server, and IIS.
  • Designed and implemented databases, stored procedures, and triggers using SQL Server.  Also troubleshooted and tuned databases for best performance.
  • Utilized C#, C++, ASP, ASP.NET, .NET Framework to create and maintain web applications and services for operations excellence

Web Development Engineer

10/2000 – 2/2001  Microsoft, Redmond, Washington

  • Designed Server Monitoring system using ASP, ADO, and SQL Server
  • Developed Web based interfaces utilizing ASP, XML, VBScript, and JScript
  • Used WMI to extrapolate server information for monitoring and metrics

Web Development Engineer

6/2000 – 10/2000  Volt, Redmond, Washington

  • Contracted at Microsoft to create the Office 10 beta user site
  • Developed a web based prop authorization tool utilizing ASP, ActiveX controls, JScript, SQL, and remote scripting

Graphic Illustrator

7/1998 – 6/2000  University of Washington, Seattle, Washington

  • Used VB to automatically create a library of web pages from an Access database for use in a CD-Rom based project.
  • Used GIS software, Adobe Photoshop, and picture morphing software to map research data to a standardized brain template.
  • Maintained research center website using DHTML, Javascript, Perl CGI, and ASP.

Skills
Access     ActiveX     ASP     ASP.NET     C#     C++     DHTML     Javascript/VBScript     T-SQL     VB/VBA     Windows Server      IIS     XML     Perl      SQL Server 2000/2005        SQL Server Agent     SSIS  SSAS   Mandarin Chinese